Returns and Exchanges
We want you to love your Grass-fields pieces, but if you are not completely satisfied, we offer a 14-day return window for all unworn items with original tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all labels are intact and the packing slip is included inside.
- 3.Ship It Back
Affix the return shipping label to your package and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.